1. Introduction

Improv Ninja ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered improv training platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (stored securely hashed)
• Display name (if provided)
• Authentication tokens

Processing: Account data is managed through Firebase Authentication (Google Identity Platform).

2.2 Session Data

During improv sessions, we collect:

• Voice audio recordings during active sessions
• Transcripts of spoken content
• AI coaching feedback and assessments
• Session metadata (duration, game type, participants)

Storage: Session transcripts are stored in Google Cloud Firestore.

2.3 Audio Processing

Voice data is processed through:

• LiveKit: Real-time audio streaming and room management
• Google Cloud AI: Speech-to-text transcription and AI response generation

Audio is processed in real-time and not permanently stored in raw format after session completion.

2.4 Analytics Data

We use Google Analytics (ID: G-0CJGHXN57B) to collect:

• Pages visited and time spent
• Device type and browser information
• Geographic location (country/region level)
• Referral sources

3. How We Use Your Information

We use collected information to:

• Provide and improve the improv training service
• Generate AI coaching feedback and session transcripts
• Authenticate users and maintain account security
• Analyze usage patterns to improve the platform
• Communicate service updates and support responses
• Comply with legal obligations

4. Data Retention

• Account data: Retained while your account is active, deleted within 30 days of account deletion request
• Session transcripts: Retained for 1 year, or until you request deletion
• Analytics data: Retained according to Google Analytics policies (26 months default)

5. Data Sharing and Disclosure

We share your data with:

5.1 Service Providers

• Google Cloud Platform: Infrastructure, authentication, database, and AI services
• LiveKit: Real-time audio/video communication
• Google Analytics: Usage analytics

5.2 Legal Requirements

We may disclose information when required by law, court order, or government request.

5.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Disable analytics tracking via browser settings

To exercise these rights, contact us at jp@iqaccel.com.

7. Data Security

We implement security measures including:

• Encryption in transit (HTTPS/TLS)
• Encrypted data storage
• Access controls and authentication
• Regular security monitoring and updates
• Cloud infrastructure security (Google Cloud)

8. Children's Privacy (COPPA Compliance)

Improv Ninja is intended for users aged 13 and older. We take children's privacy seriously:

• We do not knowingly collect personal information from children under 13 without verifiable parental consent
• Users aged 13-17 should have parental or guardian consent before using the Service
• Parents may request deletion of their child's data at any time
• We limit data collection for minors to what is necessary for the Service

If you believe we have collected information from a child under 13 without proper consent, contact us immediately at jp@iqaccel.com.

9. International Data Transfers

Your data may be processed in the United States where our service infrastructure is located. We ensure appropriate safeguards for international transfers in compliance with applicable data protection laws.

10. GDPR Compliance (EU Users)

For users in the European Economic Area:

• Legal basis for processing: Consent (account creation), Contract (service delivery), Legitimate interests (analytics)
• You have the right to withdraw consent at any time
• You may lodge a complaint with your local data protection authority

11. CCPA Compliance (California Users)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

12. Cookie Policy

We use cookies and similar technologies for:

• Essential cookies: Authentication and session management
• Analytics cookies: Google Analytics for usage statistics (requires your consent)

Managing Your Cookie Preferences

When you first visit our site, you will be asked to accept or reject analytics cookies. You can change your preference at any time by clicking "Cookie Preferences" in the footer of any page. If you reject analytics cookies, we will delete any existing Google Analytics cookies and will not track your usage.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy with a new "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or to exercise your rights:

Email: jp@iqaccel.com